FAQs

FAQ Items
FAQ Question
How long does the show last?
FAQ Answer

Thunderbirds: Beyond The Horizon has a running time of 90 minutes with no interval.

FAQ Question
What age range is it for?
FAQ Answer

Thunderbirds: Beyond The Horizon is recommended for audiences aged 8+. We have put this age guidance in place because there are moments in the show which might be unsuitable for younger children. Children aged between 8 and 16 must be accompanied by an adult. Younger children may attend but entirely at the discretion of the Parents and no refund will be offered after the show has commenced.

Please note we cannot allow Babes in Arms into the experience.

FAQ Question
Where is it and how do I get there?
FAQ Answer

Thunderbirds: Beyond The Horizon is taking place at The Buzz in Borough, SE1.

For further information, visit our venue page.

FAQ Question
When should I arrive?
FAQ Answer

Please arrive no later than 15 minutes before your show’s start time. You are welcome to arrive earlier and have a drink in The Buzz Bar before the show.

FAQ Question
What if I’m late?
FAQ Answer

There are strictly no late admissions. We advise you arrive at least 15 minutes before your start time.

FAQ Question
What should I wear?
FAQ Answer

This is an interactive theatrical event where you’ll be on your feet, so sensible shoes are advised!

FAQ Question
How do I book?
FAQ Answer

For ticket information, including dates, prices, and how to book, please click here.

FAQ Question
Can I buy tickets on the door?
FAQ Answer

You will be able to purchase tickets at our on-site box office. However, we cannot guarantee ticket availability, so we do recommend you book your tickets in advance to avoid disappointment.

FAQ Question
What is the difference between standard and premium tickets?
FAQ Answer

Premium tickets include entry to the show as well as a Thunderbirds-inspired cocktail and a show poster.

Unfortunately, Premium Tickets are not available within the Companion Ticket Scheme, or for those wishing to book school/group discounts.

FAQ Question
Can I book for corporate or team building events?
FAQ Answer

Yes. For information concerning bookings for corporate or team building events, please click here.

FAQ Question
Are there any group or school booking rates?
FAQ Answer

Yes. For information concerning bookings for groups or schools, please click here.

FAQ Question
Do I need to print my ticket?
FAQ Answer

No, you do not need to print your ticket.

You must have a ticket to enter Thunderbirds: Beyond The Horizon, and we can accept a copy of your ticket digitally, on a mobile device, or a print out.

FAQ Question
My tickets haven’t arrived, who do I contact?
FAQ Answer

First, please check the spam box on your email. If you cannot see any confirmation there, please contact us on 020 3929 0083 or info@beyondthunderbirds.com so we can re-send your confirmation email.

FAQ Question
Will I be admitted if I forget my ticket?
FAQ Answer

No, you will not be able to enter if you cannot present a ticket on arrival.

If you have any issues on the day please visit our on-site box office with the card you purchased your tickets with at least 30 minutes before your performance time, to give us time to find and re-issue your ticket.

FAQ Question
Will I be split up from my group during the performance?
FAQ Answer

Due to the nature of the performance, there may be part of the show where you are separated from your group to complete a challenge.

However, you will be reunited at the end of the performance, we promise!

FAQ Question
Will I be able to leave the performance at any point?
FAQ Answer

There will be measures in place should you require assistance or need to leave suddenly during the event but it is not advised nor encouraged.

FAQ Question
Can I take photos inside?
FAQ Answer

We do not allow the use of cameras or filming during the performance.

FAQ Question
Is there a cloakroom?
FAQ Answer

Yes. Visitors are requested to check in any bags, luggage or coats on arrival at the venue cloakroom before entering the experience. There is a small charge of £1 per item.

FAQ Question
Is there food and drink available?
FAQ Answer

Drinks are available at The Buzz Bar and food is also available from a number of market stalls in Mercato Metropolitano. Please do not bring any food or drink onto site.

FAQ Question
How do I book a table in The Buzz Bar?
FAQ Answer

If you would like to reserve a table in The Buzz Bar please email info@thebuzz.london

FAQ Question
Can I pre-order drinks?
FAQ Answer

You are able to pre-order drinks and cocktails when making your booking and at the venue.

FAQ Question
Do you accept cash and card?
FAQ Answer

We accept both cash and card at Thunderbirds: Beyond The Horizon. However, the cloakroom only accepts cash.

FAQ Question
Are there any access performances?
FAQ Answer

At Thunderbirds: Beyond The Horizon, we want to offer every visitor a unique theatrical experience.

In order to make this experience as special as possible, if you have any access requirements, we will need to guide you through both the booking process and provide you with instructions on what to do on the day of your performance.

More information on accessible performance will be available in due course. To be informed when this information is available, please contact info@beyondthunderbirds.com or call 020 3929 0083.

FAQ Question
Can I attend if I am pregnant?
FAQ Answer

Thunderbirds: Beyond The Horizon is suitable for pregnant women but please be advised that the show is 90 minutes long, you will be required to stand for the majority of the performance and there will be no access to toilet facilities during the show.

FAQ Question
What if I suffer from Claustrophobia?
FAQ Answer

Customers who suffer from claustrophobia, nyctophobia or heart conditions should be advised that certain sections may be unsuitable as they are quite small and contained. There will be escape options within scenes but we would strongly advise people to carefully think before attending.

FAQ Question
Is there strobe lighting?
FAQ Answer

No, the performance does not feature strobe lighting.

FAQ Question
Is Thunderbirds: Beyond the Horizon based on the classic Thunderbirds series, or on Thunderbirds Are Go?
FAQ Answer

Thunderbirds: Beyond the Horizon is a brand new iteration of the Thunderbirds brand. It will draw on elements of the classic Gerry and Sylvia Anderson series, as well as elements of the new-generation revival Thunderbirds Are Go.

Thunderbirds Are Go was of course based very closely on the original series, and each iteration of Thunderbirds will have ties and links to its roots as well as incorporating exciting new elements and surprises.

Sidebar

Thunderbirds ™ and © ITC Entertainment Group Limited 1964, 1999 and 2018.  Licensed by ITV Ventures Limited.  All rights reserved.  

© ITV Studios Limited / Pukeko Pictures LP 2018.  All copyright in the original Thunderbirds™ series is owned by ITC Entertainment Group Limited.